The company "PerITus Solutions" has been a godsend to me. Bill has sorted several problems out for us, often at difficult times eg a couple of days before Christmas or at short notice. He always takes time to take me through anything new so that I can write things down step by step. He responds promptly with an email to my questions or advises on whether a site is ok to use. He regularly services our computer every year and lets me know when would be a good time to buy a new computer or accessories eg a slide scanner. He sorted out "Skype" very promptly when our daughter went off to Australia and took us through how to use it.
I have no reservations in recommending Bill's company.